Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
7.6/10
Very good
Rooms
8.0
Location
9.0
Service
7.0
Dining
7.0
Guest reviews
7.6/10
based on 2 reviews
4/5
based on 906 reviews
8.5
8.5/10 based on 1235 reviews
#3 of 95 hotels in Porto Alegre based on Tripadvisor
Adam
United Kingdom,
December
2023
7.8/10
The hotel offers comfortable rooms with all the expected amenities, but the dark cold hue might not suit everyone. The service is good overall, though there were instances of inconsistent treatment. The location is perfect, offering easy access to various dining options and a nearby mall. The dining experience provides a range of options but may not meet high expectations. The facilities are up to standards, ensuring a pleasant stay.
Rooms
8.0
The rooms were comfortable with every expected amenity, but the dark cold hue may not be to everyone's liking.
Service
7.0
The service was good, although there were some instances of inconsistency.
Location
9.0
The location is perfect with easy access to dining options and a nearby mall.
Dining
7.0
The dining offers a variety of options, but may not meet high expectations.
Facilities
8.0
The facilities are up to standards, ensuring a pleasant stay.
Mike
United Kingdom,
June
2023
8.0/10
The hotel offers nice and comfortable rooms with terrific, large spaces and outstanding panoramic views of the city. The service is great overall but can be slightly warmer and friendlier. The location is unbeatable with safe surroundings and plenty of dining options. The dining experience provides a variety of choices but could see improvements.
Rooms
8.0
The rooms are of a decent size and are nice and comfortable, with outstanding panoramic views of the city below. However, there was a slight smell of mold.
Service
7.0
The service is great overall but could be a little warmer and friendlier. Some staff members lacked training, especially those at the reception.
Location
9.0
The hotel is attached to a high-end shopping mall and is probably one of the more pedestrian-friendly locations in the city. It offers safe surroundings packed with nice restaurants, bars, and pubs.
Dining
7.0
The dining had plenty of great options, including various types of bread, fruit juices, omelettes, bacon, and salmon. However, there is room for improvement in offering more choices and better coffee quality.
Facilities
9.0
The hotel boasts modern facilities, including room service, dry cleaning, housekeeping, laundry, valet parking, and pet amenities.